Shipping & Delivery

Every Anaequi artwork is made to order, carefully produced especially for you and delivered directly to your door. We currently ship within the United States only.

Made to order

Anaequi artworks are produced on demand by our specialist production partner. Production time varies depending on the finish you select.

Typical production times are:

Fine Art Prints: 1–3 business days
Framed Prints: approximately 4 business days
Canvas: 3–5 business days
Float Framed Canvas: 3–5 business days

More complex pieces may occasionally require additional production time.

Estimated delivery times

Once production is complete, standard delivery within the United States typically takes approximately 4–6 business days.

As a general guide, you can expect your Anaequi artwork to arrive within:

Fine Art Prints: approximately 6–10 business days
Framed Prints: approximately 8–12 business days
Canvas: approximately 8–12 business days
Float Framed Canvas: approximately 8–12 business days

These estimates include both production and standard shipping. Delivery times are estimates rather than guarantees and may occasionally be affected by carrier delays, peak periods or circumstances outside our control.

US fulfillment

Most orders placed by customers in the United States are produced and fulfilled domestically through our production partner's US network.

In some circumstances, production may be routed to another facility depending on product availability and capacity.

Diptychs & triptychs

Our diptychs and triptychs are composed of individual panels designed to be displayed together.

Because each panel is produced individually, multi-panel artworks may occasionally be shipped in separate packages or arrive at slightly different times.

If your order is divided into multiple shipments, you may receive more than one tracking number.

Tracking your order

Once your artwork has been produced and dispatched, you will receive a shipping confirmation by email.

Tracking information will be provided where available. Please allow a short period after dispatch for tracking information to become active.

Incorrect delivery addresses

Please check your shipping address carefully before completing your order.

If you notice an error after placing your order, contact us as soon as possible. Because every Anaequi piece is made to order, once production or shipping has begun we cannot guarantee that your order or delivery address can be changed.

Additional costs may apply if an order needs to be reshipped because an incorrect or incomplete address was provided at checkout.

Delayed or missing orders

Occasional delays can occur due to carriers, weather conditions, peak periods or other circumstances outside our control.

If your tracking has not updated for an extended period or your order has not arrived within the expected timeframe, please contact us. We will investigate the shipment with our production and delivery partners and help determine the appropriate next step.

Damaged orders

Every Anaequi artwork is carefully packaged to protect it during transit.

If your artwork arrives damaged, please contact us as soon as possible and include your order number, clear photographs of the artwork and photographs of the packaging.

We will review the issue and, where appropriate, arrange a replacement or refund in accordance with our Returns & Refunds policy.

Need help?

If you have any questions about production, shipping or an existing order, please contact us through our Contact page. We'll be happy to help.